As Reseller partners, you are entitled to a range of free technical sales support services. We also provide value added technical support services through the ADVANTAGE program. The services provided by the ADVANTAGE program can be purchased from us and channeled to your end customers.

Technical Sales Support services offered free of charge:

• Pre sales consultancy and technical support (Initial meetings, discussions, Systems study /presentation, trial runs implementations)
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• Microsoft Product/solution presentations and demonstrations to resellers /customers
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• Phone support /email support to resellers
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• Lab Training sessions on Microsoft products/solutions to resellers
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• Access to Microsoft products and solutions simulations to resellers through the Microsoft experience centre.
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• Community building activities / monthly news letters to resellers
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• Consultancy on the partnership programs offered by Microsoft

Service portfolio for the ADVANTAGE program

• Solution consultancy services
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• Solution implementation services
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• Support level agreement services (Incident based/ Quarterly/Yearly)
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• Microsoft infrastructure auditing
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• Microsoft systems architecture consultancy services
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• Microsoft global support offering to customers through resellers